Faqs
FAQs
Product
What types of jewelry do you offer?
We offer a wide range of jewelry including necklaces, bracelets, earrings, rings, and anklets. Our collection features various styles, from classic to contemporary, to suit every taste and occasion.
Do you offer customization options for your jewelry?
Yes, we offer customization options for certain pieces. You can choose from different metals, gemstones, and engravings to create a unique piece that reflects your personal style.
What materials are used in your jewelry?
Our jewelry is crafted from high-quality materials such as sterling silver, gold, platinum, and various gemstones. We also offer pieces that incorporate alternative materials like pearls, crystals, and synthetic stones.
Orders
How can I track my order?
Please check your order in My Account section
What is your return policy?
You can apply return request within 3 days after delivery of product. In case you receive an incorrect item (different than what was shown on the website) or the article has been damaged in transit, please contact us by email within 48 hours of receipt of the product and email the packaging and product photos to verify the credentials on the below email id. We will give you a solution within 2 working days. Please check return and refund policy for more information.
What is your shipping policy?
All orders for our products are processed and shipped out in 6-14 business days. Orders are not shipped or delivered on weekends or holidays.
Payments
Still have questions?
If you have any question, please contact via e-mail or contact us page.
How do I care for my jewelry?
To keep your jewelry looking its best, we recommend storing it in a cool, dry place away from direct sunlight. Clean your pieces regularly with a soft cloth and avoid exposure to harsh chemicals or abrasive materials.
Can I modify or cancel my order after placing it?
Yes you can this before shipped the order. After shipped there is no cancel policy. If you want cancel the order please email us.
Have a question about an specific product?
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